
WORK
I work as an Account Executive at a healthcare tech company, closing deals and managing relationships end-to-end. I understand how decisions get made, how trust is built, and how to move conversations from interest to action because I’ve been on every side of the funnel.MY CAREER PATH
My career has been shaped by intentional jumps across roles and industries.I started in social media marketing and PR, working across agencies and e-commerce (fashion and tech). From there, I expanded to design and customer experience in healthcare tech, before transitioning into a commercial role within the same organization.Alongside this, I’ve worked closely with tech founders and public figures who are building their personal brands on social media. I turned their expertise and ideas into clear, consistent, and engaging content that reaches and resonates with their audience.Each move added a new layer to how I think and work. From marketing and creative, to systems, understanding user behavior, and practicing empathy in customer support. It naturally progressed into roles closer to the commercial side of the business.OUTSIDE OF WORK
When I’m not working, you’ll find me in a Pilates studio, embarrassing myself at golf, or sitting somewhere journaling with a matcha and a book, wearing my matching activewear set.I share lifestyle, fashion, and beauty content on social media, with occasional posts on design and career insights. I also write about Gen Z and internet culture on Substack. This is a proof that I can write corporate emails, yes, all me, no AI, and yes, I get the point across.And for someone who can’t slow down in life, I’m surprisingly patient when it comes to soup dumplings.TOOLS
Used Figma, Photoshop, and Canva for Design. Intercom (including automations for customer team workflows) and Pipedrive for support and sales. Buffer and Meta for socials.






ROLES
DESIGNER
Designed assets for marketing, app store, organic content, and ads. Worked on website redesigns to improve user experience and brand consistency.
CUSTOMER EXPERIENCE
Optimized workflows and automations to support internal teams and improve AI resolutions. Trained, supported, and onboarded newer CX team members.
ACCOUNT EXECUTIVE
Manage the full sales cycle: calling leads, sending outreach and prospect emails, closing deals, and coordinating handover to the CX team for onboarding and support.
SOCIAL MEDIA LEAD
7 years of social media marketing experience. Managing end-to-end from strategy to execution and design.
PERSONAL BRAND BUILDER
Created written and visual content for tech founders and public figures, translating their expertise into clear, engaging social content. 🔒 NDA
CONTENT CREATOR
Built a TikTok presence with 1.5M+ total views and an Instagram account focused on value-driven content, with select tech brand collaborations.
© 2026 TRISHA B
🔒 Portfolio and CV available upon request 🔒